Thank you for shopping with enTice Body Butter, LLC. In the case you are not satisfied with your purchase, please do not hesitate to inform us. To be eligible for a refund, your product(s) must be in the same condition it was received. Once received, our team of professionals will inspect your product(s) and the refund process will begin. Payment will be refunded to the original payment method. Please keep in mind you have 30 days to return your product(s) and please allow 7-10 business days.